Responsible Gaming

Introduction

At apac13.org.au, we believe that gambling should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. Live dealer casino games are games of chance with a house edge, meaning the odds always favour the casino in the long run.

We are committed to promoting responsible gambling practices and supporting the wellbeing of our players. If you choose to gamble, please do so within your means and for entertainment purposes only.

Age Verification & Legal Requirements

Online gambling in Australia is only for individuals aged 18 years or older. We are legally required to verify the age of all players before they can access our services.

By accessing apac13.org.au, you confirm that:

• You are at least 18 years of age
• You comply with all applicable Australian gambling laws and regulations
• You are not prohibited from gambling under any state or territory legislation

If you are under 18, please do not attempt to register or gamble on this site.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Please be aware of these warning signs:

• Chasing losses: Continuing to gamble to recover money you've lost
• Spending more than intended: Regularly gambling with more money than you planned
• Hiding your gambling: Keeping your gambling activity secret from friends or family
• Neglecting responsibilities: Prioritising gambling over work, study, relationships, or self-care
• Borrowing money to gamble: Using credit cards, loans, or asking others for money to fund gambling
• Emotional dependency: Gambling to escape stress, anxiety, depression, or other negative emotions
• Increasing stakes: Needing to bet larger amounts to achieve the same level of excitement
• Failed attempts to stop: Being unable to reduce or stop gambling despite wanting to
• Irritability when not gambling: Feeling restless or anxious when unable to gamble
• Relationship conflicts: Arguments with loved ones about your gambling habits or finances

If you recognise any of these signs in yourself or someone you know, please seek help immediately.

Self-Help Tools & Player Protections

We provide several tools to help you maintain control of your gambling:

• Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
• Loss Limits: Set a limit on the amount you are willing to lose over a given timeframe
• Time-Out/Reality Checks: Receive regular reminders about the time and money you've spent gambling
• Session Limits: Set a maximum duration for your gaming sessions
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account and the casino
• Account Closure: Permanently close your account if you wish to stop gambling

To access these tools or set limits on your account, please log in to your player account or contact our support team.

Support Organisations & Resources

If you or someone you know is struggling with problem gambling, help is available. We strongly encourage you to reach out to one of the following organisations:

Australia

• Gambling Help Online
  Website: www.gamblinghelponline.org.au
  A free, confidential service providing counselling, support, and resources for problem gamblers and their families across Australia.

United Kingdom

• GamCare
  Website: www.gamcare.org.uk
  Free, confidential information, advice, and support for anyone affected by problem gambling.
• GamStop
  Website: www.gamstop.co.uk
  The National Self-Exclusion Scheme for online gambling in Great Britain.

Canada

• Responsible Gambling Council
  Website: www.responsiblegambling.org
  Provides education, research, and resources to reduce problem gambling in Canada.

United States

• National Council on Problem Gambling
  Website: www.ncpgambling.org
  Helpline: 1-800-522-4700
  A resource centre for problem gambling information and referrals to local treatment services.

Germany

• Bundeszentrale für gesundheitliche Aufklärung (BZgA)
  Website: www.bzga.de
  The Federal Centre for Health Education providing resources and support for problem gambling in Germany.

Take Action Today

If you believe you or someone you care about has a gambling problem, please seek help immediately. Problem gambling is treatable, and support is available.

• Contact one of the support organisations listed above
• Use the self-help tools available on your account
• Talk to a trusted friend, family member, or healthcare professional
• Consider self-exclusion or account closure if necessary

Remember: You are not alone, and help is available.

Contact Us

If you have questions about responsible gambling or need assistance with the tools available, please contact our support team at apac13.org.au. We are here to help.